Fees and Rebates
Fees are current from 1st October 2022.
The 2023-2024 Australian Psychological Society (APS) recommended fee for 46-60 minute session is $300.
Principal Clinical Psychologist
Initial session $290
Subsequent sessions $270
Initial session $275
Subsequent sessions $255
Initial session $240
Subsequent sessions $220
Payment is required at the time of your session.
Payment processing is automated, using encrypted software. Your credit card details are therefore required to access The Glow Centre services.
Payment for late cancellations or missed appointments must also be settled on the date of the scheduled appointment.
See our attendance policy below.
The Glow Centre is a
private billing practice offering the highest standard in psychological care.
We do not offer bulk billed sessions.
Receipts are issued via email within 24 hours of your appointment.
Rebates claims can only be submitted after full session payment is processed
Medicare rebate claims can be lodged electronically and you will receive the rebate to your nominated bank account.
Medicare rebates can only be claimed for attended appointments.
Scroll down for further information about
referrals and Medicare rebates
Private Health Rebates
We do not process private health claims. We will email you a receipt which you can submit to your health fund.
We recommend that you check with your health fund before attending your session to ensure that you have appropriate cover, as individual cover and funds have different policies and limits.
We do not accept third party referrals (including WorkCover, DVA, Open Arms etc).
We only accept NDIS
(i.e. not plan-managed or agency-managed).
Letters and Reports
Letters and reports do not form part of standard psychological treatment (outside of regular Medicare referrer reporting requirements).
Requests for completion of forms, letters of support for school or work, psychological reports, etc. are subject to approval.
Fees and wait times apply
for these services.
We do not provide
Every business will have their own policy regarding appointment booking and attendance expectations. We ask that in choosing to be a client of our service you agree to our attendance policy.
We require 48-hours' notice to cancel or reschedule a session without incurring a fee.
Notice received between 24-48 hour's of your scheduled appointment will incur a flat $50 fee.
Notice received less than 24-hours' of your scheduled appointment or if you miss your appointment will incur the full session fee.
This policy was developed with the awareness that when appointments are booked, both the clinician and the client will make that time available for therapy.
Your clinician will spend time and resources preparing for your session, so frequent cancellations and rescheduling of appointments can have a profound impact.
A late cancelled appointment or non-attendance is a loss to three people:
the client who is delaying their therapy process
another client who has been on the waiting list
the clinician who spent time preparing for the session
No rebates are claimable for these fees.
Medicare referrals and accessing rebates
You do not need a referral to book with us, although you will only be able to claim rebates from Medicare if you see your doctor for a referral.
If you are planning to obtain a referral, we accept referrals under a Mental Health Care Plan.
Your GP or psychiatrist will determine if you are eligible for referral under a Mental Health Care Plan.
Under the Better Access initiative, Medicare will provide rebates for up to 10 sessions per calendar year.
If you have claimed rebates for sessions with other allied health professionals during the calendar year (e.g. psychologists, social workers, occupational therapists), those rebate claims will count toward your maximum number of rebates claimable within the calendar year. Please let us know how many you have claimed already, so that we can make note on our records.
Rebates are only claimable after the full session fee is paid.
Rebates cannot be claimed for missed sessions or late cancellations.
More information about the Australian Government Better Access Initiative and referral process can be found on the Services Australia Fact Sheets linked below.
Fact sheet: Australian Government Better Access Initiative