Client Relations Team

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Client Relations Team Leader / DBT Intake Officer

Kelly plays a crucial role in overseeing our wonderful Client Relations Team, and she is committed to passing on her values of excellent client service to each member of the team.  Kelly is our DBT Intake Officer, where she assists new DBT participants with enquiries and assessment bookings.


Kelly also supports the clinicians in the practice behind the scenes by managing their calendars and workloads.

Kelly works closely with the Director and Operations Manager to ensure all systems, processes and procedures are in place for the optimal running of the practice.

Kelly has over 20 years experience in administration, including allied health, and brings excellent organisational skills and a calm, competent presence to the administration side of our very busy practice. 

Why I love working at The Glow Centre

​I love that everyone who works at The Glow Centre is client focused.  From our admin staff to our clinical staff, we strive to provide a safe and comfortable space for our clients to visit,  where they can put themselves first and make positive changes to their lives.

Outside the practice

I enjoy spending time with my husband and daughter, catching up with friends over coffee, listening to music and podcasts, and I have a keen interest in interior decorating.

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Client Relations Team member
Operations Manager

Shane is a member of our Client Relations Team and is also our trusted Operations Manager. He holds a Master of Business Administration and a Bachelor of Business. He brings with him extensive experience in marketing and project management, in both the private and retail sectors.

Shane is involved in strategic decision making and planning at The Glow Centre, as well as looking after our clients and clinicians.

Why I love working at The Glow Centre

I love to look after our clients.  I believe that if you have the chance to make people happy, then just do it.  We know that sometimes people struggle silently, and your kindness may just make their day a bit better.

Outside the practice

I am a proud father of two children and spend most of my spare time with them, as well as competing in Ironman competitions and drinking good coffee.



Client Relations Team member

Robyn is a part of our Client Relations Team, you will see her in the practice on Thursdays, Fridays and Saturdays.  Robyn takes pride in making clients feel comfortable and welcome.

Robyn has a wealth of experience working in allied health administration and is committed to our values of excellent client care.

Why I love working at The Glow Centre

I love the supportive environment to work in, and I love providing a caring and safe space for clients to come to.

Outside the practice

I love to travel, go out to live music gigs, read, spend time with my husband and dog.



Client Relations Team member

Sophie is a part of our Client Relations Team, you will see her in the practice on Mondays, Tuesdays, and Wednesdays.


Sophie aims to make everyone feel comfortable and welcome. Sophie has years of experience in health care, she will always greet you with a smile and works hard to meet our client’s every need.

Why I love working at The Glow Centre

I like the friendly welcoming environment and interacting with clients. I love working with a team that has a genuine interest in you and your well being.

Outside the practice

In my spare time I enjoy spending time with family and friends.