We use this information to match you with the best psychologist to meet your needs. A member of our intakes team will be in touch to go through the booking process.
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To maintain the highest standards of confidentiality and ensure that we begin our therapeutic relationship directly and respectfully, we kindly ask that all new client booking enquiries be made by the client themselves.
We understand that family members or partners may wish to assist, but it is important that initial contact comes from the individual seeking support. This allows us to uphold privacy, foster autonomy, and ensure that the client is ready and willing to engage in the process.
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Exception: If the prospective client is a young person under the care of a parent or legal guardian, we welcome initial contact from the parent or carer on their behalf.
We see clients aged:
14+ for individual therapy (some clinicians 16 or 18 years and over)
18+ for our DBT program.
Before submitting, please note that The Glow Centre:
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does not bulk bill or invoice third parties for payment (payment is required at the time of appointment)
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does not offer crisis care or accept urgent referrals
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is open Monday to Thursday with appointments offered during business hours
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sees clients aged minimum 14 years old (some clinicians see 16 or 18 years and over)
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offers a DBT (Dialectical Behaviour Therapy) program for clients 18 years and over
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are a small team and not all clinicians will have capacity for new clients (check our team profiles for new client capacity)
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clinicians do not see members of the same family, friends or associates of their clients, in these cases we can discuss booking you with another clinician at our practice.
